TY - BOOK AU - Kotler,Neil AU - Kotler,Philip AU - Kotler,Wendy I. TI - Museum marketing and strategy: designing missions, building audiences, generating revenue and resources SN - 9780787996918 U1 - 069.1 22 PY - 2008/// CY - San Francisco PB - Jossey-Bass KW - ARMARC KW - Museos KW - Administración KW - Planeación N1 - Incluye bibliografía e índice; Primera parte: Museums and marketing. -- The diverse world museums. -- The role of museum marketing. -- Segunda parte: Strategic marketing. -- Moving to strategic planning. -- Choosing a mission and core strategy. -- Applying market segmentation, targeting, positioning, and branding. -- Tercera parte: Museum challenges and opportunities. -- Building audiences. -- Attracting financial resources. -- Cuarta parte: Tactical marketing. -- Carrying out marketing research. -- Developing attractive offerings. -- Distributing the museum's offering and services. -- Managing marketing communications. -- Setting pricing strategies. -- Managing marketing operations. -- Conclusion. -- Securing the future of museums. -- Online resources ER -